Hi John,
1 Create replacement path formula variable for customer 1 ,2 and 3 and keep all in COLUMNS
2 Place TYPE(PType1,2,3) characteristic in Rows and result always display
3 Create three formulas for customer 1 ,2 and 3 to display overall result like 18,19, 41 by using SUMGT function to display side of each customer
Regards,
Nanda